Accessible participation and keyboard controls
Use Onact with a keyboard or narrow screen, write accessible group requests, and report a barrier with useful details.
3 min readGet help creating an action, sharing a link, updating responses, managing guest access, reporting content and understanding Onact’s limits.
Use polls for preferences, plans for date or place choices, checklists for progress, bills for item claims, challenges for scores, products for purchase decisions, contribution goals for pledges and quizzes for one question with an answer.
Creators can edit the title, description and visibility. Questions and answer structures are kept stable to avoid changing the meaning of existing responses. Make a copy if you need a different set of choices.
It means the action is not listed in Explore. Anyone with the link can open it. It is not a confidential workspace or an invitation-only group.
Guest ownership is stored using a browser cookie. Use the original browser. Clearing cookies, changing browsers or using another device can lose that identity. Signing in or registering in the original browser attaches guest-created actions to your account.
Open Sign in, choose Forgot password, and enter your account email. Recovery links expire and can only be used once. If delivery fails, check spam and contact support.
No. It calculates shares from item claims and the entered tax and tip percentages. Shared items are split among claimants. Check every item and settle by an agreed method outside Onact.
No. Contribution goals record intentions, not collected funds or legally binding commitments. Onact does not hold a wallet or transfer participant money.
Use Report on the action page, explain the specific issue, and avoid including sensitive information. The support form is available for account and privacy requests.
See the step-by-step walkthrough, safety guidance, and contact support.
Search the product guides below for the control you are using and the result you need. They cover all eight action formats, account security, private workspaces, paid plans, WooCommerce, advertising consent, planning, branding, templates, analytics, receipt capture and email operations. Each guide explains the working boundary as well as the sequence of steps.
Start with the exact feature name or error category rather than a broad phrase such as everything is broken. A response denied by capacity needs a different fix from an expired invitation, and a missing email is different from an unsaved action. Read the current saved state and visible error before trying the same submission repeatedly.
The assistant searches permitted published material and the current plan matrix. It provides excerpts and direct citations without an external AI service. Your conversation is not persisted as a support transcript, and the assistant cannot inspect private actions, accounts, payment status or mail delivery. Avoid entering secrets or unnecessary personal details.
When a question has no reliable match, use the full help search or Contact. Product instructions can be updated by the operator, while live provider details depend on the actual staging or production configuration. A guide can explain where to check a subscription without certifying that your particular charge succeeded.
Public and unlisted actions are shareable beyond the first recipients; private actions require workspace membership. If you ask another person to help, choose a safe example and keep account cookies, invitation tokens and receipt-download links private. A screenshot can reveal information that the helper does not need.
For an account-specific request, include the page URL, operation and exact error through Contact. The operator may need to verify identity before accessing or changing private records. Do not make a private action public merely to get around a membership problem, and do not create repeated paid purchases while checking an entitlement issue.
Read the product guides · Compare current plans · Contact Onact
40 guide(s)
Use Onact with a keyboard or narrow screen, write accessible group requests, and report a barrier with useful details.
3 min readFind Onact administrator controls, import editable drafts safely, preserve local changes, and prepare for updates and recovery.
3 min readManage optional advertising consent, understand paid ad exclusion, and learn how privacy choices affect public ad placements.
3 min readAdd eligible organizer branding, choose a readable accent, upload a public logo, and understand which plan controls a team action.
3 min readUnderstand cancellation, paid-through access, full and partial refunds, and the details to send support about a plan purchase.
3 min readSet a challenge unit, target and deadline, then interpret self-reported scores without implying independent verification.
3 min readWrite shared checklist items with clear completion conditions, review saved responses, and keep responsibility understandable.
3 min readPrepare a useful Onact support request with the page, expected result and exact error while protecting private information.
3 min readSet a clear contribution goal, record voluntary pledges, and distinguish non-binding interest from collected participant funds.
3 min readChoose an action format, write a clear request, select visibility and publication settings, and share the saved page with your group.
3 min readKeep action discussions focused, assign a concrete responsibility to a teammate, and review completion without confusing the two.
3 min readExport a dated plan as an iCalendar file, check times and locations, and replace an older download after the organizer changes details.
3 min readUse drafts, scheduled publication, closing and archiving to manage an action's working life without bypassing moderation.
3 min readConfigure FluentSMTP for Onact, verify sender settings and DNS, and investigate delivery beyond a successful mail handoff.
3 min readBuild a clear one-question quiz, check the correct answer and explanation, and use the result as a low-stakes discussion prompt.
3 min readConfirm a newsletter subscription, manage consent, unsubscribe from marketing, and understand how campaigns and sequences are queued.
3 min readConfigure dated availability slots with a timezone and duration, collect preferences, and confirm the selected time before sharing.
3 min readLearn how Onact plans use WooCommerce checkout, which gateways can work, and when verified payment changes your access.
3 min readCompare Onact's eight response formats and choose a poll, plan, bill, checklist, challenge, product decision, pledge or quiz.
3 min readUnderstand Free, Pro and Team permissions, shared workspace limits, monthly AI and receipt credits, and changes after a downgrade.
3 min readCreate clear poll options, update a preference and interpret responses fairly without claiming every invitee agreed.
3 min readLearn what to include in a privacy request, how personal-data exports work, and how action and receipt deletion differ.
3 min readGather product preferences with balanced options, check the offer separately, and explain that a vote does not place an order.
3 min readCompare public, unlisted and private actions, understand team access, and choose an audience before sharing a group request.
3 min readRead action and workspace analytics, distinguish participation from edits, choose a licensed date range, and export an authorized report.
3 min readCreate a finite recurring plan, handle local times and daylight-saving changes, and understand the series-wide RSVP model.
3 min readCompare manual plan renewal with subscription billing, check paid-through dates, and learn what happens when a payment fails.
3 min readReport an unsafe or misleading action, preserve useful evidence, and share only the information needed for an investigation.
3 min readSave an RSVP with guests, understand whole-party capacity and waitlists, and learn when a newly available place changes attendance.
3 min readSave a personal or team action template, edit its starting content, and create a fresh request without copying participant responses.
3 min readScan a printed English receipt locally, review extracted items, currency, tax and tip, and prefill a bill without publishing it.
3 min readShare an action through its link or local QR code, use eligible public embeds, and preserve the intended audience and permissions.
3 min readSign in or recover account access, set up an authenticator, save recovery codes, and resolve common second-factor problems.
3 min readEnter receipt items and claimants, check tax and tip, reconcile the final calculation, and keep any participant payment separate.
3 min readUnderstand receipt upload validation, optional encrypted retention, private download and deletion, and the 24-hour expiry period.
3 min readManage service-email and notification preferences, understand delivery handoff, and keep transactional updates separate from marketing.
3 min readChange a saved response using the same browser or account, understand identity limits, and check that the update survives reload.
3 min readAsk the local help assistant a clear question, follow its published sources, and understand when to contact account support.
3 min readTrace a missing upgrade through your account, order payment and plan access, with a practical checklist for contacting support.
3 min readInvite teammates to a workspace, reserve available seats, accept with the right email, and manage owner, editor and viewer roles.
3 min readStart here, then open a published guide for the detailed walkthrough. Your account and private actions stay private.
Choose Create an action, select an enabled format and write a clear title. Review the options or items before publishing. Copy the saved action link and share it with the intended participants. People open the link to vote, claim items, check tasks or respond in the format you chose. Owners can edit or close their own actions; a closed action stops new responses. Guest ownership depends on the original browser identity, so sign in for durable account access. A forwarded public link can be opened by others; use a private workspace for restricted collaboration.
Open Account and use the management link for the provider that processed your plan purchase. A direct Stripe subscription uses Manage subscription. WooCommerce purchases show orders and available subscription controls. Automatic renewal requires a recurring product, a compatible subscription extension and a gateway that supports recurring charges. A fixed-term order uses manual renewal and ends at its recorded expiry unless another verified payment extends access. Cancellation normally stops the next renewal; check the provider's displayed end date. A pending or failed order does not activate a paid plan. Refunds are processed by the operator through the original payment provider, and access is recalculated from verified billing events. For a disputed charge, send support the order reference without card details.
Pricing displays the operator's current plan capacities and price labels. Account shows your personal plan and usage. Free, Pro and Team have finite allowances for actions, participants, workspace seats, optional AI requests and receipt captures. A private workspace uses its owner's licensed capacity. Upgrading a collaborator's personal account does not increase somebody else's workspace allowance. AI and receipt quotas are monthly and are checked by the server. Archiving is different from deleting an action. A paid plan removes platform advertisements but does not mean unlimited resources. Check the current plan configuration source for the exact numbers rather than relying on an old article.
Sign in and open Teams or Workspaces. An owner creates the workspace, then invites the intended email address with the appropriate role. The invitee signs in using the invited address and accepts the invitation. Owners and authorized editors can manage the work permitted by their role; viewers cannot edit actions. Seat limits include current members and reserved invitations. Expired, revoked or already used invitations need a fresh invitation. Private workspace membership is checked on the server even when someone has the action URL. Review the selected workspace before creating a private action, and use Account to check your personal plan separately.
Sign in with an eligible receipt allowance and open Create an action. Choose a receipt image and Read receipt on this device. The bundled OCR engine reads printed English locally in the browser; blur, handwriting, small text and unusual layouts can produce errors. Review every recognized item, price, currency, tax and tip against the original. Confirm the review checkbox before using the draft in the bill builder. Scanning never publishes an action or moves money. An optional retained image copy is encrypted, restricted to the owner and removed after its short retention period. You can delete a retained capture from Account. An exhausted monthly allowance or invalid file is rejected by the server. Try a sharp, well lit, cropped receipt if recognition is poor.
A dated group plan can collect availability for multiple time options and an RSVP such as going, maybe or declined. Additional guests consume places as well as the named participant. When a going response would exceed the configured capacity it is waitlisted; a waitlisted response is not a confirmed place. Review the saved result and organizer instructions rather than assuming an external booking exists. Update an existing response from the same identity or signed-in account. The organizer can review capacity and saved responses. Availability, RSVP and actual venue confirmation are separate records.
Choose a dated plan and enter real local date and time options with the correct timezone. Participants can indicate availability for more than one option. An organizer may configure a finite supported recurrence and download a calendar file for the saved schedule. Import the ICS file into your calendar and check its timezone and occurrence dates. A downloaded file is a snapshot, not a live subscribed calendar; later edits require a new export and careful update of imported events. Calendar export does not reserve a venue or guarantee attendance.
Create a bill with checked line items, prices, currency, tax and tip. Participants claim the items they ordered, and an item claimed by several people is divided between those claimants. Review unclaimed items and the final totals before arranging settlement. A bill split records calculations; it does not charge cards, collect money or send transfers. A contribution action records non-binding pledges and a product action records preferences, so neither proves money was received or an order placed. Settle separately through an appropriate real payment service.
Eligible organizers can save a reusable action template, apply permitted organizer branding and generate a QR code locally from an action link. A template prepares a new action without copying participant responses. Public actions can provide a read-only embed. A private action does not become publicly embeddable or accessible because it has a QR code. QR codes share the underlying link, so use the correct visibility and membership controls. Review the preview before distributing it, and keep important action instructions readable on phones.
Authorized analytics report recorded action creation, first participation, action closure and verified paid conversion events in the permitted account, workspace or site scope. Repeated updates are different from a new participant. Optional visit measurement requires consent, so a visit total may be incomplete. A closed action is a recorded platform state, not proof of an external booking, payment or successful real-world outcome. Premium exports depend on the applicable plan and role. Private action reports are not public, and a collaborator cannot inspect another account's billing history.
Eligible free or anonymous visitors may see configured responsive platform ad placements after the required optional advertising choice. Essential-only consent prevents optional ad scripts. Paid personal accounts are excluded from platform ads. Ad availability also depends on operator placement settings and the page context; sensitive account, payment and private contexts are excluded. Use the consent controls to review or withdraw optional choices. Withdrawal cannot undo a network request already made while valid consent was active. Subscription benefits concern platform ads and do not control unrelated browser extensions or external sites.
Transactional messages, optional action updates and opted-in marketing are separate. Check Account for your update preference and use the newsletter confirmation and unsubscribe links to control marketing. The platform sends through WordPress wp_mail, so a configured FluentSMTP connection can handle delivery without putting provider credentials in public pages. The administrator should verify the sender, provider, domain authentication and delivery logs on the live host. A queued or accepted message does not prove it arrived in an inbox. Check spam and the exact account address, then contact support with the message time and type. Never share SMTP passwords or API keys in a help question.
Use Sign in and Forgot password to request a recovery email. The response is deliberately generic so it does not reveal whether an address has an account. Open the most recent recovery link and choose a strong password. If authenticator protection is enabled, sign in with the current authenticator code or an unused backup code. Backup codes are secrets and can only be used once. Check the device clock if time-based codes fail. Rate limits may require waiting before another attempt. Support cannot inspect or retrieve your password, and you should never paste a password, backup code or login cookie into chat.
Use a private workspace when participation must be limited to named members. An unlisted action is accessible to people with its link and is different from a membership-protected private action. Public help search contains published public documentation and current plan settings; it cannot inspect your private actions, receipts, support requests or account records. Account and support provide the available data export and deletion routes. Some records may be retained for legal, billing or abuse-prevention reasons under the published policy. Confirm the intended scope before deleting an action or requesting account erasure.
Refresh the page and check that you are using the correct current site address. Sign in again if an expired session prevents an account operation. Try a current browser and temporarily disable a restrictive extension to identify a local issue. Do not repeatedly submit the same billing operation. The help assistant includes public quick guidance even if its normal search connection is blocked. If the problem continues, contact support with the page URL, the exact visible error, browser, approximate time and steps to reproduce. Never include passwords, payment card numbers, recovery codes or a private receipt.
Use the site's Contact page or the published support address. Describe the action you tried, the exact error and the relevant page URL. Include an order reference for billing questions and the approximate time and timezone for email issues. The local help assistant retrieves instructions and cannot inspect an account, change a plan, approve a refund or confirm a payment. A support request is separate from newsletter consent. Share only the information necessary to investigate, without passwords, API keys, card details, private participant responses or recovery codes.